membership

Why can’t I see my Insights?

Insights are a Pro and Premium feature. Basic (free) members cannot see their insights. However, when you upgrade to Pro or Premium, you will be able to see your insights in retrospect so you can get ...

Why can’t I see the critiques on my photos?

If another member has give one of your photos a critique, you will be able to see it when you open the photo in the large popup. Basic members can see the overall score from the individual critique, b...

How do I delete my account?

You can delete your account from Account Settings. If you delete your account, you will be deleting all photos, critiques, comments etc from Shoot The Frame. NB. If one of your photos has ever been a ...

Can I cancel my subscription?

You can. You are able to cancel at any time, and the next scheduled payment will not be taken. You will not be refunded for any time remaining on the membership.

Do my STF Awards Submissions expire?

They do. All purchased or available STF submissions expire at the end of each month. This is the case for Basic, Pro and Premium members. If you are a Premium member, your available STF submissions wi...

Can I upload as many photos as I like?

Basic (Free) members can upload 3 photos per day. Pro and Premium members can upload an unlimited amount photos, although we encourage everyone to share only their best work to keep the community clea...