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Shoot The Frame Support
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What do you need help with?
Account Settings
(7)
How do I update my profile picture?
How do I update my email address?
What does ‘Available for Freelance’ mean?
Collections and Photo Essays
(2)
How do I share a photo essay?
How do I share a collection?
Daily Feed
(1)
What is the Daily Feed?
Insights
(2)
Why can’t I see my Insights?
Understanding my Insights
Memberships and Billing
(5)
How can I upgrade to become a Pro or Premium member of Shoot The Frame?
How can I downgrade to be a Pro or Basic member of Shoot The Frame?
Why does STF cost money?
Messages
(2)
How do I message another Shoot The Frame member?
Why can’t I send a message to someone?
Rules, Guidelines, Terms and Privacy
(7)
What is the privacy policy for Shoot The Frame?
Can I upload a photo with nudity?
Can I upload a photo that contains violence?
STF Awards
(15)
I’m a Basic member, what happens to daily uploads limit if I purchase STF Awards Submissions?
Can I submit photos which I uploaded to Shoot The Frame a long time ago?
Can I resubmit a photo into the STF Awards?
STF Awards Prizes
(1)
What are the prizes for the STF Awards?
STF Critiques
(11)
How do I critique a photo?
Why can’t I critique my own photo?
What is the STF Master Collective Score?
STF Profile
(13)
How do I create a collection?
How do I add and remove photos from a photo essay?
How do I add and remove photos from a collections?
Uploading Photos
(5)
What are the photo file type and size requirements?
Why can’t I upload multiple images at the same time?
Uploading a photo
